{"id":1660,"date":"2026-05-26T18:04:27","date_gmt":"2026-05-26T22:04:27","guid":{"rendered":"https:\/\/help.one.dev.awspub.ontariohealth.ca\/?p=1660"},"modified":"2026-07-21T09:33:32","modified_gmt":"2026-07-21T13:33:32","slug":"one-id","status":"publish","type":"post","link":"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/fr-ca\/one-id\/","title":{"rendered":"ONE ID"},"content":{"rendered":"\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-style-accordion-minimal is-layout-flow wp-block-accordion-is-layout-flow is-style-accordion-minimal--1\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-2&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-2\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Implementation<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-2\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-2-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>At your request, the deployment contact for your eHealth Service can connect you with a representative of the ONE<sup>\u00ae<\/sup>&nbsp;ID Business Delivery Team to help walk you through this process and\/or provide more details regarding ONE<sup>\u00ae<\/sup>&nbsp;ID.<\/p>\n\n\n      <div class=\"one-file-manager-file-list one-file-manager-file-list--default\">\n                  <div class=\"one-file-manager-file-list__item\">\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/lrp_delegation_form.pdf\" target=\"_blank\" title=\"lrp_delegation_form.pdf\" rel=\"noopener noreferrer\">\n              Authorized Representative(LRP) Delegation Form (Available only in EN)            <\/a>\n                      <\/div>\n                    <div class=\"one-file-manager-file-list__item\">\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/certificate_implementation_package-1.pdf\" target=\"_blank\" title=\"certificate_implementation_package-1.pdf\" rel=\"noopener noreferrer\">\n              Certificate Implementation Package (Available only in EN)            <\/a>\n                      <\/div>\n                    <div class=\"one-file-manager-file-list__item\">\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/Implementation-Package-1.pdf\" target=\"_blank\" title=\"Implementation-Package-1.pdf\" rel=\"noopener noreferrer\">\n              Implementation Package (Available only in EN)            <\/a>\n                      <\/div>\n                    <div class=\"one-file-manager-file-list__item\">\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/lra_nomination_form.pdf\" target=\"_blank\" title=\"lra_nomination_form.pdf\" rel=\"noopener noreferrer\">\n              LRA Nomination Form (Available only in EN)            <\/a>\n                      <\/div>\n                <\/div>\n      <\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-3&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-3\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Forms<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-3\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-3-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">      <div class=\"one-file-manager-file-list one-file-manager-file-list--list-with-icon\">\n        <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;forms&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/born_enrolment_form.pdf\" target=\"_blank\" title=\"born_enrolment_form.pdf\" rel=\"noopener noreferrer\">\n              BORN &#8211; Enrolment Form (Available only in EN)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;forms&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/DHDR_Individual_Service_Enrolment_Form.pdf\" target=\"_blank\" title=\"DHDR_Individual_Service_Enrolment_Form.pdf\" rel=\"noopener noreferrer\">\n              DHDR &#8211; Individual Service Enrolment Form  (Available only in EN)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;forms&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/eCONSULT_-_Enrolment_Form.pdf\" target=\"_blank\" title=\"eCONSULT_-_Enrolment_Form.pdf\" rel=\"noopener noreferrer\">\n              eCONSULT &#8211; Enrolment Form  (Available only in EN)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;forms&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/enlb___email_enrolment_form.pdf\" target=\"_blank\" title=\"enlb___email_enrolment_form.pdf\" rel=\"noopener noreferrer\">\n              ENLB &#8211; Enrolment Form (Available only in EN)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;forms&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/General_-_Computer_Application_Form-1.pdf\" target=\"_blank\" title=\"General_-_Computer_Application_Form-1.pdf\" rel=\"noopener noreferrer\">\n              General &#8211; Computer Application Form (Available only in EN)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;forms&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/hsp___individual_registration_and_enrolment_form.pdf\" target=\"_blank\" title=\"hsp___individual_registration_and_enrolment_form.pdf\" rel=\"noopener noreferrer\">\n              HSP &#8211; Individual Registration and Enrolment (Available only in EN)Form            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;forms&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/lra_nomination_form-1.pdf\" target=\"_blank\" title=\"lra_nomination_form-1.pdf\" rel=\"noopener noreferrer\">\n              LRA &#8211; Nomination Form (Available only in EN)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;forms&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/olis___email_enrolment_form.pdf\" target=\"_blank\" title=\"olis___email_enrolment_form.pdf\" rel=\"noopener noreferrer\">\n              OLIS &#8211; Enrolment Form (Available only in EN)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;forms&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/ONE_Labs_-_Individual_Service_Enrolment_Form.pdf\" target=\"_blank\" title=\"ONE_Labs_-_Individual_Service_Enrolment_Form.pdf\" rel=\"noopener noreferrer\">\n              ONE Labs &#8211; Enrolment Form (Available only in EN)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;forms&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/panorama___individual_service_enrolment_form.pdf\" target=\"_blank\" title=\"panorama___individual_service_enrolment_form.pdf\" rel=\"noopener noreferrer\">\n              Panorama &#8211; Individual Service Enrolment Form (Available only in EN)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;forms&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/provincial_client_registry_application___email_enrolment_form.pdf\" target=\"_blank\" title=\"provincial_client_registry_application___email_enrolment_form.pdf\" rel=\"noopener noreferrer\">\n              Provincial Client Registry Application &#8211; Enrolment Form (Available only in EN)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;forms&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--xls\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/registration_and_enrolment_log.xls\" target=\"_blank\" title=\"registration_and_enrolment_log.xls\" rel=\"noopener noreferrer\">\n              Registration and Enrolment Log (Available only in EN)            <\/a>\n                      <\/div>\n                <\/div>\n      <\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-4&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-4-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-4\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Policy and Standards<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-4\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-4-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">      <div class=\"one-file-manager-file-list one-file-manager-file-list--list-with-icon\">\n        <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;policies&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/05\/AcceptableUsePolicy_EN-1.pdf\" target=\"_blank\" title=\"AcceptableUsePolicy_EN-1.pdf\" rel=\"noopener noreferrer\">\n              Acceptable Use Policy (Available in EN only)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;policies&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/05\/Federation_Identity_Provider_Policy_EN-1.pdf\" target=\"_blank\" title=\"Federation_Identity_Provider_Policy_EN-1.pdf\" rel=\"noopener noreferrer\">\n              Federation Identity Provider Policy (Available in EN only)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;policies&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/05\/notice_of_collection.pdf\" target=\"_blank\" title=\"notice_of_collection.pdf\" rel=\"noopener noreferrer\">\n              Notice of Collection (Available in EN only)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;policies&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/05\/one_id_alternative_registry_standard.pdf\" target=\"_blank\" title=\"one_id_alternative_registry_standard.pdf\" rel=\"noopener noreferrer\">\n              ONE ID Alternative Registry Standard (Available in EN only)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;policies&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/05\/one_id_chain_of_trust_model.pdf\" target=\"_blank\" title=\"one_id_chain_of_trust_model.pdf\" rel=\"noopener noreferrer\">\n              ONE ID Chain of Trust Model (Available in EN only)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;policies&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/05\/one_id_challenge_questions_standard.pdf\" target=\"_blank\" title=\"one_id_challenge_questions_standard.pdf\" rel=\"noopener noreferrer\">\n              ONE ID Challenge Questions Standard (Available in EN only)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;policies&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/05\/one_id_identity_assurance_level_standard.pdf\" target=\"_blank\" title=\"one_id_identity_assurance_level_standard.pdf\" rel=\"noopener noreferrer\">\n              ONE ID Identity Assurance Level Standard (Available in EN only)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;policies&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/05\/one_id_id_information_and_user_name_standard.pdf\" target=\"_blank\" title=\"one_id_id_information_and_user_name_standard.pdf\" rel=\"noopener noreferrer\">\n              ONE ID Information and User Name Standard (Available in EN only)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;one-id&quot;,&quot;fileType&quot;:&quot;policies&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/05\/one_id_policy.pdf\" target=\"_blank\" title=\"one_id_policy.pdf\" rel=\"noopener noreferrer\">\n              ONE ID Policy (Available in EN only)            <\/a>\n                      <\/div>\n                <\/div>\n      <\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-5&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-5-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-5\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Applications and Systems<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-5\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-5-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>PKI Certificates are used to secure communications between eHealth Ontario and client systems and are required for many eHealth service implementations.<\/p>\n\n\n\n<p>Client organizations are responsible for installing certificates onto their infrastructure and for establishing internal processes to support certificate maintenance.<\/p>\n\n\n<div class=\"one-file-manager-empty\">No files found.<\/div>\n\n      <div class=\"one-file-manager-file-list one-file-manager-file-list--default\">\n                  <div class=\"one-file-manager-file-list__item\">\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/General_-_Computer_Application_Form-1.pdf\" target=\"_blank\" title=\"General_-_Computer_Application_Form-1.pdf\" rel=\"noopener noreferrer\">\n              General &#8211; Computer Application Form (Available only in EN)            <\/a>\n                      <\/div>\n                <\/div>\n      \n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading\">Utilities <\/h6>\n\n\n\n<div class=\"wp-block-file alignleft\"><a id=\"wp-block-file--media-e224de6b-dfa9-4f7b-8d72-8873667da62a\" href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/05\/csrcreate-1.zip\">csrCreate.zip<\/a><a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/05\/csrcreate-1.zip\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-e224de6b-dfa9-4f7b-8d72-8873667da62a\">Download<\/a><\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"instructions-for-3rd-party-utilities\">Instructions for 3rd Party Utilities<\/h6>\n\n\n\n<p>The tools\/software described in these files are neither owned nor supported by eHealth Ontario. These documents are intended as recommendations for leveraging alternate tools\/software in support of the eHealth Ontario PKI Issuance process and not as definitive guides. These recommendations are based on past experience in using the respective tools and may not be correct in all circumstances. Generating Certificate Signing Requests and installing PKI Certificates remains the responsibility of the requestor.<\/p>\n\n\n      <div class=\"one-file-manager-file-list one-file-manager-file-list--default\">\n                  <div class=\"one-file-manager-file-list__item\">\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/how_to_use_certificate_manager_on_mac_os_x_tiger-1.pdf\" target=\"_blank\" title=\"how_to_use_certificate_manager_on_mac_os_x_tiger-1.pdf\" rel=\"noopener noreferrer\">\n              How to use Certificate Manager on MAC OS X Tiger (Available only in EN)            <\/a>\n                      <\/div>\n                    <div class=\"one-file-manager-file-list__item\">\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/how_to_use_java_keytool.pdf\" target=\"_blank\" title=\"how_to_use_java_keytool.pdf\" rel=\"noopener noreferrer\">\n              How to use Java Keytool (Available only in EN)            <\/a>\n                      <\/div>\n                    <div class=\"one-file-manager-file-list__item\">\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/how_to_use_openssl.pdf\" target=\"_blank\" title=\"how_to_use_openssl.pdf\" rel=\"noopener noreferrer\">\n              How to use OpenSSL (Available only in EN)            <\/a>\n                      <\/div>\n                <\/div>\n      <\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-6&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-6-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-6\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Guides<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-6\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-6-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">      <div class=\"one-file-manager-file-list one-file-manager-file-list--list-with-icon\">\n        <!-- Attributs: {&quot;category&quot;:&quot;&quot;,&quot;fileType&quot;:&quot;support-documents&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/acceptable_identity_documents.pdf\" target=\"_blank\" title=\"acceptable_identity_documents.pdf\" rel=\"noopener noreferrer\">\n              Acceptable Identity Documents (Available only in EN)            <\/a>\n                      <\/div>\n          <!-- Attributs: {&quot;category&quot;:&quot;&quot;,&quot;fileType&quot;:&quot;support-documents&quot;,&quot;audience&quot;:&quot;&quot;,&quot;domain&quot;:&quot;&quot;,&quot;display&quot;:&quot;list_with_icon&quot;,&quot;showDetails&quot;:&quot;no&quot;} -->          <div class=\"one-file-manager-file-list__item one-file-manager-file-list__item--with-icon\">\n            <i class=\"fa-light fa-memo-pad me-2 file-type--pdf\" aria-hidden=\"true\"><\/i>\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/RSA_Console_User_Guide_for_ONE_ID_Local_Registration_Authorities.pdf\" target=\"_blank\" title=\"RSA_Console_User_Guide_for_ONE_ID_Local_Registration_Authorities.pdf\" rel=\"noopener noreferrer\">\n              RSA Console User Guide for ONE ID Local Registration Authorities (Available only in EN)            <\/a>\n                      <\/div>\n                <\/div>\n      \n\n\n<h5 class=\"wp-block-heading\">Training presentation<\/h5>\n\n\n      <div class=\"one-file-manager-file-list one-file-manager-file-list--default\">\n                  <div class=\"one-file-manager-file-list__item\">\n            <a href=\"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/wp-content\/uploads\/2026\/06\/one_id_lra_training_presentation.pdf\" target=\"_blank\" title=\"one_id_lra_training_presentation.pdf\" rel=\"noopener noreferrer\">\n              Local Registration Authority Training Presentation            <\/a>\n                      <\/div>\n                <\/div>\n      <\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-7&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-7-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-7\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Contact us<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-7\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-7-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<h6 class=\"wp-block-heading\" id=\"online-self-help\">Online self-help<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Changing your Online Password<br>If you have forgotten your password or if you want to change your existing password<\/li>\n\n\n\n<li>Changing your Challenge Questions<\/li>\n\n\n\n<li>Changing your Contact Information<\/li>\n\n\n\n<li>Recovering a forgotten ONE ID Login ID<\/li>\n\n\n\n<li>Reviewing your Service Enrolments<\/li>\n<\/ul>\n\n\n\n<p>Visit&nbsp;the&nbsp;ONE ID website:&nbsp;<a href=\"http:\/\/oneid.ehealthontario.ca\/\">oneid.ehealthontario.ca<\/a><\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"help-desk-support\">Help Desk Support<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Problems with or questions about an eHealth service<\/li>\n\n\n\n<li>Password Updates or Resets<br>If you are unable to update or reset your password online<\/li>\n\n\n\n<li>Forgotten ONE<sup>\u00ae<\/sup>\u00a0ID Login ID<br>If you are unable to find your User Name online<\/li>\n<\/ul>\n\n\n\n<p><strong>Tel:&nbsp;<\/strong>1-866-250-1554<br><strong>Email:<\/strong>&nbsp;<a href=\"mailto:ServiceDesk@eHealthOntario.on.ca\">OH-servicedesk@ontariohealth.ca<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h6 class=\"wp-block-heading\">Registration questions<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Help Registering and Enrolling for a Service<\/li>\n\n\n\n<li>Questions about Identity Documents<\/li>\n\n\n\n<li>Privacy and Security questions<\/li>\n<\/ul>\n\n\n\n<p>Speak to your organization\u2019s Local Registration Agent<\/p>\n\n\n\n<p><strong><br>Tel:<\/strong>&nbsp;1-866-250-1554<br><strong>Email:&nbsp;<\/strong><a href=\"mailto:Registration.Agents@eHealthOntario.on.ca\">ONEIDRegistrationAgents@ontariohealth.ca<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-style-accordion-minimal is-layout-flow wp-block-accordion-is-layout-flow is-style-accordion-minimal--8\"><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[100],"tags":[],"class_list":["post-1660","post","type-post","status-publish","format-standard","hentry","category-one-id-fr-ca"],"_links":{"self":[{"href":"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/fr-ca\/wp-json\/wp\/v2\/posts\/1660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/fr-ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/fr-ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/fr-ca\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/fr-ca\/wp-json\/wp\/v2\/comments?post=1660"}],"version-history":[{"count":8,"href":"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/fr-ca\/wp-json\/wp\/v2\/posts\/1660\/revisions"}],"predecessor-version":[{"id":1902,"href":"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/fr-ca\/wp-json\/wp\/v2\/posts\/1660\/revisions\/1902"}],"wp:attachment":[{"href":"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/fr-ca\/wp-json\/wp\/v2\/media?parent=1660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/fr-ca\/wp-json\/wp\/v2\/categories?post=1660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpapi.one.prod.awspub.ontariohealth.ca\/fr-ca\/wp-json\/wp\/v2\/tags?post=1660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}